DBS/POSB ATM fraud unrelated to your Malaysia visit
January 6th, 2012 admin
About SGD200,000 of illegal cash withdrawal, affecting some 200 DBS/ POSB bank account holders had been reported by DBS yesterday, in what could be the biggest fraud case affecting the Singapore local bank to date.
What made the news even more interesting was the fact that initial investigations reveal all the illegal withdrawals were made in Malaysia, with the victims having not lost/ misplaced their ATM cards and for that matter, ever left Singapore at all.
Withdrawals were purposely kept small to avoid immediate detection, which allows the modus operandi to continue over a period. While DBS has promised to make good on the money lost due to this fraud, a Hugh question mark remain on how it could had occurred, and how to prevent it in future. This has left yet another scar on the image of DBS, following the downtime nightmare which occured in Jul 2010. See the related article here: http://www.asiaone.com/Business/News/Story/A1Story20100707-225629.html
DBS and POSB Logo. The key is not so secure after all.
As a precaution, DBS advise that any customer who suspects their ATM or debit card has been compromised should contact the bank at 1800-220-1111 or visit any bank branch. A replacement card will be issued on the spot at any of its branches.
For now, you need not worry about making your regular trip to Johor Bahru. It is not the cause for the DBS/ POSB fraud. In any case, you have more safety and security issue to worry in Johor Bahru than the bank fraud itself.
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Entry Filed under: Crime and Safety,News and Information
1 Comment Add your own
1. sin
| January 16th, 2012 at 5:03 AM
Cheated SGD 4000 plus. DBS Debit Platinum Card Fraud Case!!!!
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Hi Guys,
I am one of the victims for the fraud case as well. I saw Jacelyn’s case about the POSB Go Debit card fraud case. I am really helpless and feeling very sad about this fraud case. I found 2 smses on my phone saying that “A transaction of EUR1243.00, ETABLISSMENTS DARTY E occurred on your DBS Card ending 1321 on 12/01/12. Thank you” And the other amount is to the same party, and the amount is EUR1450.77.
I immediately called up dbs and report about this.And to my surprise, DBS told me that there is another transaction of EUR157.00 paid to the same party as well. Totally sum up to SGD 4875.80.
DBS also ask me to submit the dispute form which I had and to my horror, they even told me that I might not be able to get back the money. It is really a very big amount and my hard earn money.
I owe a DBS debit platinum card issued to me by DBS. I never purchase things online before as I am afraid of such things happening to me. I need help to get back this amount. I called DBS and they told me they will look into my case and will take 60 DAYS to get back to me. And I told them that 60days is too long and I am already very worried since yesterday 12/1/2012 this thing happened to me. And DBS people just tell me no choice. you have to wait. I think this is really irresponsible. And they do not even acknowledge on whether they receive the dispute form via email . When I called up DBS the person who attended to me previously go uncontactable.
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Best Regards,
Sin
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