Posts filed under 'New Johor Bahru Custom/CIQ Complex'
If you are one of the many Singaporeans whom head to Johor Bahru more than once a month, you will encounter the slight frustration of filling up the white card (or some call it white form) which is required for entry into Johor Bahru. This is even worse if you are traveling with young kids, as YOU will need to fill up their white cards as well.
The Malaysia Automated Clearance System (MACS) has already been introduced years back – it uses a sticker (which is pasted at the back of your passport) that contains a barcode and is scanned by the Malaysia customs officer to expedite the custom clearance. More importantly, it eradicates the need for any white form.

MACS Booth at Holiday Plaza
For a very limited time, you can apply MACS for your entire family at Holiday Plaza, Johor Bahru! From now till 15th Nov 2011 (includes weekends but excludes holidays), from 11am to 7pm daily, the Immigration Department of Malaysian has set up a booth at Holiday Plaza (just outside Guardian pharmacy) to process your application ON THE SPOT. This means that you can also receive the required stickers ON THE SPOT. Application is super fast and does not require any photographs (as they will scan off the photograph image from your passport directly for the MACS sticker).

MACS Brochure
Finally, time to say bye-bye to white cards. And no more cars will be cursing behind you, should you realise that you did not fill up the white card for the entire family only at the Johor Bahru custom booth itself.
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October 29th, 2011
While this piece of news is a little outdated, it is still one to be shared nevertheless.
Effective 22 Jan 2011, it is possible for all Singaporeans, Singapore PRs and holders of long term visit pass to apply for the Malaysia Automated Clearance System (MACS). With MACS, it is no longer necessary for you to fill up and submit the white card upon entry to Malaysia; the customs officer will simply wave you on without the need to stamp on your passport. This will also save the pages on your passport if you are a frequent traveller to Malaysia.
Previously, the MACS is only open for application to Singaporeans.
Another change in the MACS application process is the removal on need to prove that you are a regular JB visitor (at least 4 round trip to Malaysia for the past month). Thus, you can be entering Johor Bahru for the first time in your life and still qualify to apply for MACS.

Malaysia Automated Clearance System (MACS)
Application form and further details are available online at Immigration Malaysia’s website at Read on…
August 1st, 2011
Starting 1 Jun 2011, all visitors to Malaysia will have to scan both their index fingers at immigration checkpoints. This applies to both the Johor Bahru CIQ as well as at Linkedua. The new system is required due to the escalating cases of foreigners committing crimes in Malaysia and re-entering using a fake passport.
The procedure is relatively straightforward:
1. First, the immigration officer scan the passport and indicates the passengers whom need to scan the fingerprints are.
2. Both driver and passengers will have to alight and one-by-one, scan both index fingers. People with weak fingerprint (can barely see the lines on the index fingers) or with a scar on their index fingers are not excused. All in all, it takes about 90 seconds per person.
3. If you are a MACS holder, you are exempted as your records should already be in the system.
4. Once you have scanned your fingerprints successfully, you are given a sticker with an ID code.

Fingerprint. (Image by Kevin Dooley under Creative Commons license.)
The sad fact for all travelers is the time it will now take you to clear the customs at Johor Bahru. This gets a little frustrating as you watch the people in front of the queue go through the fingerprint scanning procedure – which can take a long time if it is a large family. For the next 1 week, expect Read on…
June 5th, 2011
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